A learning hub for building and repairing bikes, offering safe cycling education, providing access to affordable transportation, and fostering a rich and inclusive cycling community.
1422 Main St. E
New Hope Community Bikes. Refurbished used bikes, cycle education, repairs and DIY shop space.
Started in 2008 as an initiative of New Hope Church. We are a charity and social enterprise that seeks to get more people on affordable, reliable bicycles and provide employment and job training opportunities for youth.
We believe bicycles can help build a healthier, more environmentally friendly community and that everyone should have access to affordable, efficient transportation. We build and restore bikes to a variety of price points and rider specifications, offering everything from cheap winter commuters to unique one of a kind custom bikes.
Basic Bike Repair
Learn all the basics of how to safety check your bike, replace and patch a tube, adjust brakes and gears!
Thanks to a grant from the Hamilton Community Foundation, New Hope Community Bikes has been able to purchase a number of cargo bikes that will be available for short and long term rentals within the Crown Point neighbourhood. These bikes will help make cargo bikes attainable to people of all income levels and raise awareness about how versatile pedal powered transportation can be! For more images click here
REGULAR BUSINESS HOURS
Tuesday - 10:00-5:00pm
CLOSED LONG WEEKENDS
Get a winter bike, or make your bike more winter friendly and more winter tips
New Hope Community Bikes is a registered Charity with the Canadian Revenue Agency with a charitable focus is in education. This differentiates us from most other bike shops as rather than make a profit our primary goal is to see people learn more about bicycle repairs and maintenance. Our other primary goal is to teach the fundamentals of safe cycling through programming. These two goals help to overcome the barriers that prevent people from cycling.
A majority of the time the people who benefit from these goals are youth between the ages of 12-18, but we also have focused times for adults to volunteer and specific learning nights exclusively for women.
Your donations will be used three general ways:
1. SUBSIDIZE THE COST OF REFURBISHING BIKES - new bike parts such as tires, and cables that cannot be regularly reused are costly. Your donation will help provide improved access to affordable transportation by subsidizing these costs. Prices for sale bikes begin at less than the cost of a monthly bus pass. We do not regularly give away bikes because we recognize that when people pay for a bike they are more likely to learn how to maintain it and take care of it.*
2. HELP US KEEP THE SHOP OPEN YEAR ROUND - our shop is open 1800 hours a year so that anyone who needs bike repair can come learn new skills and repair their bike. We provide low cost repair options that include used parts and Do-it-yourself repairs. This means more people can get rolling.
3. SUPPORT OUR CYCLE SAFETY PROGRAMMING - We think that cycle safety education should be part of every students education, and that if children learn the skills at a young age they will be more likely to make cycling a part of their healthy active lifestyle. We are constantly developing and improving our safe cycling curriculum to meet the needs of schools, students and adults. Currently we are in the process of creating a fully self-contained cycle education program called Ride Smart that will deliver week long cycle education to schools, targeted at Grade 5-6 students. We want this program to be accessible to every student in Hamilton. Your donations will put bikes in the schools and students on bikes.
SOMETHING EVEN MORE TANGIBLE? Do you like what we do, but want a directly tangible version of charity? Consider donating $5/tube so we can give out tubes to people who need them. We always have a free tube bin for folks who are stuck. Your donation amount will determine how many tubes we add to the bin. If you want to top up the bin simply include "Tubes" in the notes line when you make a donation.
Repair and New Parts
Members SAVE 15% on refurbished bikes, parts and accessories.
New Hope Bikes offers low-cost, quality repairs of all brands and types of bikes. Whether you pulled your bike out of a snowbank or sand dune, or you just need a spring tune-up to get your roadbike in tip top shape we can make sure your bike will ride smooth and efficiently.
Basic Tune-ups start at $40.00, or $25.00 for kids bikes
Custom Wheel Building from $40.00 labour charge
Hydraulic Brake Bleed $30.00/brake
Loose bottom bracket rebuild $15.00
New Chain - From $14.00
Sealed Bottom Bracket - $35.00 Installed
New Pedals - Starting at $15.00
Fenders - $35.00 Installed
Rear Racks - $27.00
Baskets - $30-44.00
Bike Lights - Starting from $15.00 each
New Grips - Starting from $7.00
Lightly used Tires for $5.00
New Tires from $15.00
Used parts - $6.50 tax in
DIY Repairs (Do-It-Yourself)
Tools and shop space is available whenever the shop is open on a first-come, first-served basis. This means if it's busy you may have to wait for someone to finish with a workspace before you can start your own DIY. We offer a sliding scale for tool use and stand space. $0-5/hour if you do the work yourself and $0-10/hour if we help out. If you don't have the money to pay, that's okay, pay what you can.
1422 Main St. E. Hamilton, ON
Accessible by Transit on Routes 01, 10, 41
Everyone is welcome to volunteer at New Hope. Whether it's brushing up on old skills, learning new skills, testing tubes, or sorting used parts, we can always use volunteer help! Contact us!
High School Community Service Hours and Co-op Placements - We offer great opportunities to complete community service hour requirements also works with local schools for co-op education placements. For more information call or e-mail us!
WHEN I BUY A BIKE WHERE DOES THE MONEY GO?
Money spent for repairs and parts covers the cost of parts and helps to offset the costs of tools, wages, utilities, and lease payments. Any profits go back into the organization to further our mission of providing access to bikes and bicycle related education. We are a registered charity with the Canada Revenue Agency. If you like what we do and want to support us financially send us an e-mail. Donations of $20.00 or more are eligible for a charitable tax receipt. Charity # 847169844RR0001
HOW COME THERE ISN'T A FREE WAY TO FIX MY BIKE?
New Hope Bikes orders parts from a cycling distributor. These parts have a set cost. If price is an issue, staff can help find used parts or discuss how volunteer time can be used towards a reduced cost. We also have a wide selection of used parts sorted into bins. All of these parts are just $6.50 tax included.
WHY ARE SOME OF YOUR BIKES SO EXPENSIVE?
New Hope Bikes provides bikes at all price points to serve our diverse customer base. Bikes start at $15.00 for kids bikes and $50.00 for adults bikes. Beyond this price point, staff and volunteers build and refurbish bikes to meet individual needs. If you have a specific specification such as size, style, accessory (eg. basket or trailer) or price point, talk to the staff and they can make something work for you.
WHAT FORMS OF PAYMENT DO YOU ACCEPT
We accept cash and Interac Debit, Visa and Mastercard payments.
I DON'T HAVE ANY REPAIR SKILLS, HOW CAN I LEARN?
New Hope Community Bikes regularly offers basic bike repair courses (on a roughly monthly basis) to provide all the basics in a 3 hour hands on course. The course covers: adjusting brakes and gears, replacing tubes and tires, basic safety checks and you leave with your bike all tuned up like new!
HOW DO I GET TO USE TOOLS?
If you come to New Hope Community Bikes we'll treat you like a friend regardless of if we've just met you or known you for years, however, friend is the term we use instead of membership. We ask that people pay what they can for use of the shop/stand space, tools, degreaser, chain lube, grease, and all those rags you use to clean your dirty bike. Suggested price is $5/hour if you don't need our expertise and $10/hour if we are helping you out. These costs help us keep the lights on and staff on hand to answer your questions
I HAVE BIKES TO DONATE, WHAT DO I DO?
Please bring your donation by the shop anytime during open hours if possible, or if you aren't able to make it during open hours you can leave the bike in the shed behind our shop. We aren't generally able to offer pickups but can sometimes make exceptions if you are located in the east end or if you have many bikes. If you want to organize a larger bike drive through your workplace/school/church/etc we would be very appreciative and can help you set it up if you contact us.
WHAT IS YOUR RETURN POLICY/WARRANTY?
Receipt required for all returns/warranty
14 Days - Full Refund - Cash/Credit/Debit
15-30 Days - Store Credit
1 Month maintenance warranty on major components e.g. bearings, cranks, hubs, brake and gear adjustment. New cables can be expected to stretch which may effect shifting/braking. Come see us within a month to have a free quick tune-up.
(Not covered: flat tires, abuse or damage caused by obvious rider error.)
New Hope Community Bikes started in 2008 as an initiative of New Hope Church. We are a non-profit registered charity, that seeks to get more people on affordable, reliable bicycles and provide employment and job training opportunities for youth.
We believe bicycles can help build a healthier, more environmentally friendly community and that everyone should have access to affordable, efficient transportation. We build and restore bikes to a variety of price points and rider specifications, offering everything from cheap winter commuters to unique one of a kind custom bikes. View our Annual Report 2015.
WHAT WE DO
-Accept donated bikes of all shapes and sizes
-Refurbish bikes donated bicycles
-Cycle safety education for school groups, community groups, and individuals
-Provide bicycle repair education through structured classes, and weekly shop hours.
-Refurbish old bikes into like new city commuters, fixed gears and cruisers
-Sell affordable bikes, parts, tools and accessories
-Provide use of tools and workstations
-Repairs to all makes and models of bikes
-Provide meaningful volunteer opportunities for youth and adults
-Work towards building a stronger cycling community in Hamilton
-Offer cycle repair and cycle safety workshops.
WHAT WE DO NOT DO
-Purchase used bikes
-Lend tools off-site
-Sell unsafe bikes
-Work on suspension forks. Suspension forks require many brand specific oils and fittings. We don't keep these in stock but we can recommend some good shops to have your fork looked at.
New Hope Community Bikes is a not for profit and exists for anyone wishing to use our space. Tools and shop space is available whenever the shop is open on a first-come, first-served basis. This means if it's busy you may have to wait for someone to finish at a workspace before you can start your own DIY. We offer a sliding scale for tool use and stand space. $0-5/hour if you do the work yourself and $0-10/hour if we help out. If you don't have the money to pay, that's okay, pay what you can, or pay next time.
REPAIR CLASSES EVENTS
We offer structured bike repair classes on a monthly basis. These classes will teach you how to do your own repairs, and be more comfortable overall around a bike. For times and more details go here.
DESIGNATED SHOP NIGHTS
We offer women/trans/queer only events, opening the shop up and kicking out the boys. For more information about what drives us to run these events click here, or see this article. Women's only basic bike repair workshops (a three-hour structured course) occur on the first Tuesday of each month and require advance registration here. Women's open shop nights occur on the third Tuesday of each month and require no advance registration, just drop in and work on your bike with as much or as little help as you need.
Friday nights the shop is used by a church group called Restoration Hamilton, they hold church in the bike shop on the 3rd Friday of every month. Everyone is welcome and there's good food and good fellowship.